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Setup IVR in Seconds – Virtual Receptionist For Your Business
Easily configure your call menu from your browser to direct your client to the most appropriate agent. Interactive voice response system-IVR ensures that the client’s query is routed to the most...
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Call Extensions For Team Members
Call extension allows you to quickly reach your teammate by simply dialing a 3 digit number. So, every team member can be reached by directly calling the extension. Set your extension for every team...
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Host conference calls using JustCall
Conference Call – Host conference calls for up to 50 participants JustCall allows you to host conference calls by creating a conference room so that you can have a conversation with your customers as...
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Add a person to a live call using 3-way calling
3-way calling – Add a person to live call JustCall allows you with a 3-way calling feature with which you can merge your call with your agents .This would help you to connect your customer with the...
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Call Management
With JustCall’s VoIP dialer you can easily manage calls hassle free .This feature enables you to take steps including,transferring calls, adding people to the current call,placing callers on hold and...
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Add call notes for every call you make
Take down all the important points of your call while having a conversation with your customers.You can even note down the content of the call immediately after the call.The note will be automatically...
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Call queue
When all your agents are busy,JustCall’s Call queue will keep customers on hold until the next available agent.The waiting call will be listed under Live queue box . JustCall enhances your caller’s...
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Custom Call Greetings
Custom greetings enables you to improve your interaction with your customers.You can upload a prerecorded message,use our standard greetings or use our text-to-speech function and the greetings will be...
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Bulk SMS Campaigns
We are excited to share an important feature launch called Bulk SMS Campaign Builder. Many of our users have been asked for this feature for last few months and here we are with our first version. In...
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Auto Dialer
What is an Auto Dialer? JustCall’s auto dialer software allows you to automatically call contacts in your list and connects you with your agent only when the call is connected. For other cases like...
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