Conference Call – Host conference calls for up to 50 participants
JustCall allows you to host conference calls by creating a conference room so that you can have a conversation with your customers as well as agents with a single phone call from anywhere.
With conference calling you can create a room and can allow upto 50 partcipants to join the room. JustCall provides you with a pin which you can share with your customers as well as agent to join the same room from anywhere.
How to host web-based conference calls
3-way calling – Add a person to live call
JustCall also allows you with a 3 way calling feature with which you can merge your call with your agents .This would help you to connect your customer with the correct agent and their queries get solved .
This helps in improving your customer experience.
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