Take down all the important points of your call while having a conversation with your customers.You can even note down the content of the call immediately after the call.The note will be automatically saved in the call logs .Call notes lets anyone accessing a call’s data to see the details at a glance, including information such as whether the issue was resolved, the sale was closed, the customer complained, the phone number was disconnected or the interaction required further attention.
These all can be done from the dialer itself so that you don’t have to switch the tabs or wait for the call to end ,to list down the points.The notes you made during the call will be shown at the end after you dismissed the call and will be saved automatically in the calling activity.This allows you to further add any extra information which you might have missed during the conversation.You can see and edit these notes as well in the call logs along the call activity.
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